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CISR

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CISR


CERTIFIED INSURANCE SERVICE REPRESENTATIVE DESIGNATION

The CISR program is a practical program that stresses the understanding and analysis of risks and exposures. A student should have a basic knowledge of insurance. The CISR program consists of 5 one-day courses that cover all phases of the CSRs daily work. They are as follows: Agency OperationsCommercial Casualty ICommercial Casualty IICommercial PropertyPersonal AutoPersonal ResidentialPersonal Lines MiscellaneousLife & Health Essentials and Elements of Risk Management.

  • You must take 5 out of the 9 courses to earn your designation.
  • You may take the courses in any order. Each course is followed by a one-hour exam.
  • Anyone may attend the courses and receive the CEUs without taking the exam. However, if you wish to attain the designation, you must pass each of the 5 exams.


To earn the CISR designation you must successfully complete the program and pass the exams within three calendar years following the passage of the first exam.  The state requires that all registrants attend a class in its entirety to receive continuing education credits (CEUs). Partial credit is not given for partial attendance. LATE ARRIVALS WILL NOT RECEIVE ANY CEUs.

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CISR classes are offered in conjunction with the Massachusetts Association of Insurance Agents. Registration and calendar dates will be scheduled through MAIA's office.